We are in contact with the network provider due to a generalized incidence. We will update as we have more information.
Problem should be solved.
The networking team is physically present and they continue to merge fibers, that there are about 40 services with incidents, we should be back soon.
The network provider told us that they would give us more information in 20 minutes.
Apparently, the problem is located in a fiber that physically connects the provider.
The fiber is easily accessible, and should be fixed shortly.